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Contact Details
  • Address: 40-A Lawrence Road Lahore
  • Email:
  • Fax: 92-42-99204405
  • Phone: 92-42-99204403
  • Helpline: 1129
Useful Links
What is PDMA?
The Provincial Disaster Management Authority (PDMA) is a comprehensive endeavor towards combating natural or man-induced disasters at the Provincial and Local level and securing lives and livelihoods of the affected people.
What are the major functions of PDMA?
PDMA operates to ensure timely and effective response to disasters.  In this regard the functions are as following:
  • Formulate the provincial disaster management policy obtaining the approval of the Provincial Commission
  • Coordinate and monitor the implementation of the National Policy, National Plan and Provincial Plan
  • Examine the vulnerability of different parts of the province to different disasters and specify prevention of mitigation measures
  • Lay down guidelines to be followed for preparation of disaster management plans by the Provincial Department and District Authorities
  • Evaluate preparedness at all governmental or non-governmental levels to respond to disaster and enhance preparedness
  • Coordinate response in the event of disaster
Who are the key donors of PDMA?
To view the details of key donor, click here
How can i register my compalint?
Citizens can call on 1129 in the event of a disaster and file their complaint.
What are the measures taken by PDMA, considering the level of emergency?
Localized emergencies such as small scale fires, landslides, canal breaches, and low level epidemics are usually taken care of at the district level. Such emergencies are generally considered as level 1 emergency. PDMA is responsible for level 2 emergencies that overwhelm the capacity of the district administration to manage the situation. A large scale disaster that calls for a response beyond the resources of the provincial government is known as a level 3 emergency. The Prime Minister declares an emergency in the case of a level 3 disaster.
HelpLine 1129
Punjab Information Technology Board(PITB) hosts a Disaster Helpline for Provincial Disaster Management Authority of Punjab (PDMA) under the CCC platform. Citizens can call on 1129 in the event of a disaster and file their complaint. Their complaint will be registered and a ticket number will be issued which will be sent to them via SMS. This complaint is then assigned to the relevant officer and from that moment will be accessible via the web application (Trouble Ticketing System). The complainant shall receive a follow up call to verify the redressal of the complaint. In any case the report will be dispatched to the respective department which shall take immediate action if the problem has not been addressed as yet. This way CCC shall help the government in decreasing the damages caused by any Natural Disaster by providing speedy services to the people.